Freedom. Flexibility. Choice.

Transfer Your Package to ComLink

The Australian Government is increasing opportunities for individual choice. You now have the right to make more decisions about the care services you receive. The most significant change to date is, you now hold the Home Care Package, instead of your current service provider.


Why would I change service providers?

If you are currently receiving care services through a Home Care Package, you now have the opportunity to change who provides the care services to you, because your Home Care Package follows you.

There are many reasons a person might change service providers, including:

  • You move to another area
  • You are dissatisfied with the services you currently receive
  • The service provider is not meeting your needs or goals
  • The service provider fees are too high
  • Or no reason at all, it’s simply a choice you wish to make!

ComLink offer real consistency with staffing, a huge variety of social support outings and affordable transport. Not only that, ComLink will cover any exit fees when you make the switch to us and help take care of absolutely everything.

Does it cost anything to change service providers?

Each service provider is different. When you signed up with your current service provider, you would have received a Home Care Agreement. The Agreement should clearly state any exit fees for leaving that provider.

Any fees associated with leaving your current provider will be deducted from your Home Care Package subsidy. This means, it will not come out of your pocket directly.

However, ComLink will not charge you any fees to transfer your package to us. That’s free!

Patsy's Story

"I am 82 years old and have had a lot of bad luck with health but I've got the Package with ComLink and I am just so happy with them."

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Sheila's Story

"I've been a client of ComLink for ten years, since my husband had his first stroke. They've been a Godsend to me."

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Home Care Package Calculator

Calculate an estimated cost for your Home Care Package with ComLink.

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Frequently Asked Questions

Answers to some of the most frequently asked questions.

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Home Care Packages With ComLink

Flexibility to decide what services will be most beneficial to you.

Home Care Packages

How To Access Our Services

Learn how to access Home Care Package services with ComLink.

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