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Freedom. Flexibility. Choice.

Home Care Packages

The Australian Government’s Home Care Package (HCP) program is designed to provide you with support that will address and respond to your complex care needs, ultimately providing you with the support to remain living independently in your home longer.

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Why choose ComLink as your provider?

Freedom, Flexibility and Choice.

Design your care plan and select services that fit your needs, passions and lifestyle.

Your Own Dedicated Case Manager

Have your own dedicated Case Manager on call 24/7 to support you when necessary.

A Team That Understand Your Individual Needs

Everyone's needs are different. We work with you as an individual to ensure you maintain your identity.

Already on a Home Care Package?

Make the switch to ComLink

What is a Home Care Package?

As people age, they can develop conditions or experience increased frailties which impede the ability to continue living in their own home longer. A Home Care Package plays an important role in promoting independence and autonomy by providing subsidised packaged services that support older people to remain in their own home longer.

A Home Care Package (HCP) is defined as four levels of consumer directed coordinated packages of services to meet a person’s specific care needs, including personal care, support services, transport, clinical care and allied health services.

The four levels of a Home Care Packages include:

  • Level 1 supports people with basic care needs.
  • Level 2 supports people with low-level care needs.
  • Level 3 supports people with intermediate care needs.
  • Level 4 supports people with high-level care needs.

The aim of a Home Care Package is to help older people live as independently as possible, with a focus on working with you, rather than doing for you. Home Care Packages are about building on your strengths, capacity and goals to promote your ability to remain living in your own home longer.

Patsy's Story

"I am 82 years old and have had a lot of bad luck with health but I've got the Package with ComLink and I am just so happy with them."

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Sheila's Story

"I've been a client of ComLink for ten years, since my husband had his first stroke. They've been a Godsend to me."

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Home Care Package Calculator

Calculate an estimated cost for your Home Care Package with ComLink.

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What services can I access with ComLink?


Health promotion to injury prevention, and rehabilitation by means of massage, heat treatment and exercise.

Excersise Therapy

A plan of physical activities designed and prescribed for specific therapeutic goals to assist in the restoration of physical function.

Occupational Therapy

Aids to enable people to participate in the activities of everyday life.

Massage Therapy

Massage therapy involves a trained therapist manipulating the body's soft tissues to improve health and wellbeing.


Treatment, prevention and management of diseases, defects and injuries of the foot, ankle and lower limb.

Speech Therapy

Treatment to assist people whom may have barriers in their communication skills or difficulty with swallowing solid foods.

Wound Care

Clinical care services that provide assistance in the repair of physical damage to the bodies skin or mucous membrane.

Diabetes Management

Provide assistance to manage your diabetes including training, monitoring and identifying the warning signs.

Medication Assistance

Assistance with administering your prescribed medication, safely and effectively.

Enteral Feeding

Assistance with enteral feeding, when normal food consumption via the mouth is not possible.

Catheter Care

Assistance with catheter management, including monitoring urine output and cleaning & replacing catheter equipment.


Providing assistance to you to ensure your floors are cleaned to the hygienic level you require.

Window Cleaning

Using cleaning products to clean the inside of your windows and remove any dust and markings on glass.


Ensuring your wet areas are cleaned appropriately using hot water and cleaning product.


This may include assistance with washing, drying, ironing and changing bed linen.

Cleaning Bathrooms

Providing assistance to ensure your bathroom and toilet areas are cleaned to the hygienic standard you require.

Meal Preparation

Assistance with food shopping, preparing meals, cooking meals and feeding if required.

Repairs to your home

ComLink can assist with general home repairs and maintenance such as fixing taps, oiling door jams and repairing holes to walls.


Assistance with weeding, pruning, edging, mowing and the removal of rubbish.


The installation of handrails may provide assistance for you to move around your home safely.

Changing Lightbulbs

Provide assistance to change your lightbulbs in a safe manner.


The installation of ramps may assist with areas normally required to climb steps, particularly for those who are unsteady on their feet or use a mobility aid.


ComLink can assist with grooming including hair, makeup, dressing and shaving.

Skin Integrity

Hydration techniques and diet, including the use of topical creams for moisturising.


ComLink can provide assistance you’re your hygiene needs, including bathing and showering.

Mobility & Dexterity

Mobility & dexterity aids, including hoists and other strategies such as therapy and exercise.


Assistance is available to ensure you able to access a toilet as required, including hoists and toilet aids.


ComLink can provide companionship to you either in a one on one or group setting - your choice.

Recreational Activities

Regardless of what your hobbies and passions might be, ComLink will ensure you have the ability to access these.

Accessing Support Groups

Access to the support groups you have interest in, including providing you the transport and companionship to attend.

Spiritual Care

ComLink will ensure your spiritual needs are met by ensuring you have access to participate in any manner you choose.


Assistance is available to help you source an appropriate counsellor and gain access to the counsellor through transport and accompanied options.

Dementia Care

ComLink will provide Dementia related support to you and your loved ones, including respite as required.

Palliative Care

ComLink is able to provide the necessary cares to you in your home, regardless of what stage of your life you are in.


ComLink has access to qualified and professional interpreter services that are available to you as required.

In order for you to access a Home Care Package, you must first be registered and assessed by the Australian Government’s centralised contact centre, known as My Aged Care. ComLink can help you through the entire process.

Learn more about how to access ComLink's services here, or give us a call on 1300 761 011. Alternatively, fill out the form below and we wil get in touch with you.

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Frequently Asked Questions

Answers to some of the most frequently asked questions.

View FAQ

Already Have a Home Care Package?

There are options available to move your Package to ComLink.

Learn about Transferring

How To Access Our Services

Learn how to access Home Care Package services with ComLink.

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