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Send Us Feedback

To ensure we maintain our great reputation and continue to provide the exceptional service you have come to expect, we strongly encourage your feedback. What are we doing which works well? What can we do better? Let us know!


How do I give feedback?

ComLink values any and all feedback about our service and is always making effort to continuously improve. If you would like to send us feedback, simply give us a call on 1300 761 011 or fill out the form below.

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How do I make a complaint?

The Aged Care Quality and Safety Commission provides a free service to all recipients of care services if you have a concern or complaint about any of the services you receive. The role of the Commission is to protect and enhance the safety, health, well -being and quality of life of people in aged care.

They provide a single point of contact for quality and regulation in aged care which will strengthen the focus on consumers, streamline regulation, support better engagement with both consumers and providers, and promote transparency.

You can lodge a complaint:

Online – agedcarequality.gov.au
By Phone – 1800 951 822
In Writing – address your written complaint to:

Aged Care Quality and Safety Commission
GPO Box 9818
In Your Capital City

Frequently Asked Questions

Answers to some of the most frequently asked questions.

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